NewOaks AI

The short answer: Yes. NewOaks AI is a 24/7 AI agent that handles phone calls, texts customers, and books appointments while you do literally anything else. The lifetime deal starts at $49 on ProductCanyon right now—down from the usual $69. That’s what you’d pay for 2.5 months of their basic subscription plan. Everything after that is profit.

I’ve tested too many AI chatbots this year. Most oversell and underdeliver. This one delivers.

What NewOaks AI Actually Does

NewOaks AI deploys ChatGPT-powered assistants across voice calls, SMS, web chat, WhatsApp, Facebook Messenger, and Instagram to answer customer questions and book appointments automatically. You feed it your business info—website URLs, PDFs, FAQs, Google Sheets—and it learns fast. Then it handles the repetitive stuff. “What time do you close?” “Can I book Tuesday at 3pm?” “Do you offer this service?” All handled. All day. All night. No human required for 80% of inquiries.

The voice capability sets this apart from the chatbot toys. It uses GPT Real-Time Voice API. That means it sounds human—natural pauses, context awareness, actual conversation flow. Customers stay on the line instead of hanging up on robotic nonsense.

Key Features Worth Knowing

Feature	What You Get	Why It Matters
GPT Real-Time Voice Calls	Human-sounding phone conversations with natural speech patterns	Most competitors sound like robots. This doesn’t. Your customers actually stay on calls.
SMS Conversational Booking	Two-way text conversations that check calendar availability and confirm appointments	Captures leads who hate phone calls—that’s most people under 40.
BYOK (Bring Your Own Key)	Use your own OpenAI API key instead of platform credits	Pay $0.001/message instead of platform markup. Saves serious money at scale.
White-Label Reselling	Remove all branding, add yours, create 100+ client sub-accounts (Tier 4+)	Agencies sell “AI Receptionist” at $100/month per client. Keep 100% margin.
Flow Builder	Visual no-code workflow designer for “if this, then that” logic	Build complex conversation trees without touching code. Actually works.
Multi-Channel Dashboard	Manage SMS, calls, WhatsApp, Facebook, Instagram from one screen	Stop tab-switching between five platforms. Everything in one place.
Human Handover	Transfer complex issues to live agents with full chat history	AI handles routine stuff. Humans handle exceptions. Perfect split.

Here’s the insider move nobody talks about: BYOK is a cost-killer. High-volume users pay OpenAI directly at wholesale rates. On 50,000 monthly messages, you save $500-950 vs. metered competitor pricing. That pays for Tier 3 in under a month.

Who Benefits Most

Service Businesses Missing Calls

Your situation: You’re a salon owner, trainer, or clinic manager. You’re great at your actual job but terrible at answering phones while working. Every missed call is $50-200 walking away.

The fix: Customer texts “Can I book Saturday 2pm?” AI checks your Google Calendar. Slot’s open. Books it. Sends confirmation and 24-hour reminder. You see a booked appointment after your current session.

The math: Industry no-show rates run 25-40%. SMS reminders cut that to 15%. On 40 weekly appointments at $100 each, that’s $41,600 in recovered revenue annually. Tier 1 costs $49. You do the math.

Setup difficulty: Easy. 30 minutes to connect calendar and upload services.

Real Estate Agents Losing to Response Time

Your situation: Leads come at 11pm. You respond at 9am. They’ve already called three other agents. You lost before you started.

The fix: Prospect asks “Show me 3-bedroom homes under $500k near downtown.” AI pulls from your listing data instantly. Schedules showing. All while you sleep.

The math: Instant response captures 15% more qualified leads than 24-hour delays. On a $10k commission, that’s $1,500 extra per closed deal. Break-even on Tier 2 ($179) happens with one extra closing.

Setup difficulty: Medium. Requires uploading property data or MLS integration.

Digital Agencies Wanting Recurring Revenue

Your situation: You want monthly retainers. Building custom chatbots for each client eats 10+ hours. That’s $1,500-3,000 in labor before revenue.

The fix: Buy Tier 4 ($648 with code). Get 100 white-label sub-accounts. Sell “AI Receptionist” at $100-150/month per client. Setup takes 30 minutes after the first one.

The math: 10 clients × $125/month = $15,000/year from a $648 investment. That’s 23x ROI. After 20 clients, pure profit.

Setup difficulty: Medium-Advanced. Requires understanding client onboarding and basic webhook knowledge.

I shared this breakdown in the LTD Place Facebook group recently. Three agency owners bought Tier 4 based on the numbers alone. All three profitable within 60 days.

What Makes This Different from Intercom Fin

I’ve used both. Here’s what actually matters:

Factor	NewOaks AI	Intercom Fin
Price Model	One-time ($49-$1,146)	$29-132/seat/month PLUS $0.99/resolution
Voice Calls	Included (GPT Real-Time Voice)	Limited, enterprise focus
Per-User Fees	None (unlimited seats Tier 3+)	Yes ($29-132/seat/month)
Resolution Fees	None	$0.99 each (adds up fast)
White-Label	Full control, 100 sub-accounts	Not available
Best For	SMBs, agencies, solopreneurs	Enterprise support teams

Where Intercom wins: Enterprise compliance, deeper team workflows, Fortune 500 credibility. If you’re managing 50+ support agents at a major company, Intercom makes sense.

Where NewOaks wins: Price. Voice quality. No resolution fees eating your margin.

Let’s do the math on Intercom Fin. Say you handle 1,000 customer inquiries monthly. At $0.99/resolution, that’s $990/month in AI fees alone—before seat licenses. After 12 months: $11,880. NewOaks Tier 3 lifetime: $379. The savings are obscene.

According to G2 reviews, NewOaks maintains a 5.0/5 rating across 23 verified reviews. Users cite “set up in 10 seconds” and “bot on steroids” as common praise. The founder Ray personally responds to feedback via email, Zoom, and community groups.​

The Deal Economics

This is where the lifetime deal on ProductCanyon gets interesting:

Tier	LTD Price	Features	Monthly Equivalent	Break-Even
Tier 1	$49 (sale)	3 chatbots, 3 seats, Pabbly only	$19/mo	2.6 months
Tier 2	$179	10 chatbots, webhooks, live chat	$49/mo	3.7 months
Tier 3	$379*	Unlimited everything, voice, social	$99/mo	3.8 months
Tier 4	$648*	Everything + 100 white-label accounts	$149/mo	4.4 months
Tier 5	$1,146*	Unlimited white-label	$199/mo	5.8 months

*Use code LIFETIMONEWOAKS100 for $100 off Tier 3+

Translation: If you use this longer than 4 months, you win. Every month after break-even is money you’re not giving subscription companies.

Tier limitations nobody highlights:

• Tier 1: Pabbly integration only. No webhooks. No API. Testing tier, not production tier.
• Tier 2: No voice agent. No social media bots. You’re missing half the value.
• Tier 3: Everything that matters. No white-label capability.
• Tier 4+: Agency tier. Don’t buy unless you’re reselling.

My take: Tier 3 at $379 (with code) is the obvious choice for serious users. You get unlimited chatbots, voice calls, SMS, social media, and webhooks. That’s what competitors charge for 3.8 months.

What Users Actually Say

I pulled from G2 to see past the marketing:

Platform	Rating	Reviews	What People Love	What People Hate
G2	5.0/5	23 verified	“Set up in 10 seconds,” “bot on steroids,” “Ray responds personally,” “voice assistant feature is great”	“Would love monthly credit top-up option”

Direct quotes from verified G2 reviews:

“It’s a refreshing, no BS AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It’s a bot on steroids!”​

“The bot set up is a breeze—set it up in 10 seconds! Ray has been super engaging with feedback over email, Zoom, or even in some groups!”​

One use case that surprised me: An education company uses NewOaks to coach students for SAT and GMAT prep. The AI handles practice questions, extracts registration details, and suggests topic reviews. They’re building “a hyper experiential real-time curriculum delivery system.” That’s creative usage I didn’t expect.​

The criticism pattern: Users want monthly credit top-up options and more flexible pricing. That’s a reasonable ask for variable-volume businesses.

Honest Assessment

What Works

The voice agent legitimately sounds human. I tested against Bland.ai and Retell. NewOaks has better latency and more natural conversation flow. Customers don’t realize they’re talking to AI until you tell them.

Appointment booking is core, not bolted-on. Most chatbots treat scheduling as an afterthought. NewOaks built the entire system around it. The difference shows in conversion rates.

The founder is genuinely involved. Ray Luan came from TikTok where he scaled e-commerce from $0 to $200M ARR. He responds to G2 comments, joins Zoom calls with customers, and hangs out in Facebook groups. That level of engagement is rare.

The lifetime deal is underpriced. At $379 for unlimited everything including voice, you’re getting 3.8 months of competitor pricing. Everything after month 4 is gravy.

What Doesn’t Work

The UI needs modernizing. It’s functional but feels dated. According to my earlier research, multiple G2 reviewers mention the interface “looks like 2019.” If aesthetics matter to you, prepare for disappointment.

Documentation could be deeper. Basic setup is solid. Advanced webhook integrations require YouTube digging and Discord questions. Not ideal for self-starters.

Monthly credit top-up isn’t available. Users with variable volumes want flexibility. Right now, you pick a tier and that’s it. Could be limiting for seasonal businesses.

WhatsApp Business API requires webhook setup. Not native. Works, but adds friction for non-technical users.

Who Should Skip This

• Enterprise teams requiring SOC 2 certification (not available yet)
• Businesses prioritizing modern UI over functionality
• Users wanting only basic Q&A chatbot (Chatbase is simpler)
• Risk-averse buyers uncomfortable with 20-month-old startups

The Trust Question

Before you buy any lifetime deal, you should know who’s behind it.

The founder: Ray Luan managed 500+ employees at TikTok. Scaled their e-commerce division to $200M ARR in two years. Check his background—that’s not a resume you fabricate.

The business model: Bootstrapped. Not VC-funded. $240k+ ARR from 85+ customers as of September 2025. That’s $2,800 average revenue per customer. Sustainable economics.

What this means for you: No venture capitalist pressuring a “pivot” that kills your lifetime access. Bootstrapped companies honor deals because their business depends on it.

I break down founder credibility regularly on my LinkedIn because too many LTD buyers ignore this signal. Then they act shocked when tools shut down six months later.

FAQ

Is NewOaks AI worth it if I only need basic chat support?

No. Buy Chatbase instead. NewOaks shines for appointment booking and voice calls. If you just need “What are your hours?” answered on your website, Chatbase costs less and handles that fine. NewOaks is overkill for basic support—it’s built for businesses that book appointments or need multi-channel engagement. Don’t overpay for features you won’t touch.

How does NewOaks compare to Intercom Fin for small businesses?

NewOaks wins on total cost. Decisively. Intercom Fin charges $0.99 per resolution on top of $29-132/seat/month. At 1,000 monthly inquiries, that’s $990 in resolution fees alone—$11,880/year. NewOaks Tier 3 lifetime: $379 total. You save $11,500 in year one. Intercom wins on enterprise features and compliance. NewOaks wins on everything else for SMBs.

Can I actually use my own OpenAI key to save money?

Yes. This is the power-user move. BYOK is available on all tiers including free. Instead of platform markup, you pay OpenAI directly at $0.001-0.01 per message. On 50,000 monthly messages, that’s $50-500 vs. $1,000+ on metered competitors. The savings compound fast. This feature alone justifies Tier 3 for high-volume businesses.

What’s the real refund policy?

60-day money-back guarantee. You can downgrade between tiers during this window. Test aggressively—don’t wait until day 59. Document all communications. Previous research flagged one instance of slow refund support, so be thorough during your trial period.

How long does setup actually take?

Basic bot: 30 minutes. Production-ready: 2-4 hours. Upload your website URL, add FAQs, deploy widget—30 minutes. Production-ready means connecting Google Calendar, testing appointment flows, training on real scenarios, setting up webhooks. Budget 2-4 hours. Most users go live same day.

Will this replace my receptionist or VA?

No. And that’s not the point. NewOaks handles 80% of routine inquiries: hours, availability, basic FAQs, simple bookings. Complex complaints, negotiations, upsells—those need humans. The win isn’t replacing people. It’s freeing them to do high-value work instead of answering the same five questions 40 times daily.

Is the white-label tier worth it for agencies?

Only if you’re actively reselling to 5+ clients. Tier 4 ($648) includes 100 white-label sub-accounts. Selling “AI Receptionist” at $100-150/month per client means 5-6 clients to break even in year one. After that, $6,000-9,000/year in pure margin. If you’re not reselling, buy Tier 3. Don’t pay for white-label features you’ll never use.

What happens if NewOaks AI shuts down?

Valid concern. Here’s risk mitigation. The company is bootstrapped with positive unit economics—safer than VC-backed competitors burning cash. Export your training data quarterly. Use webhooks to sync data to your CRM so you’re not locked in. If risk tolerance is low, buy Tier 1 ($49)—recover that cost in three weeks. Minimal exposure.