FluentSUPPORT

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FluentSupport is a complete support ticketing solution for WordPress website. It is a complete helpdesk solution for fast and efficient support system.

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$77

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Fluent Support is a complete support ticketing solution for WordPress website. It is a complete customer care tool for fast and efficient support system.

PRODUCT HIGHLIGHTS (TL;DR):

A complete support solutions, including a shared inbox and internal notes for team collaboration, detailed reports with charts, analytics, advanced search, and powerful sorting and filtering.
Fluent Support comes with a bunch of custom fields on top of default ones. You can use checkbox, radio choice, WooCommerce orders, and other custom fields to collect additional info.
Fluent Support is built as a Single Page Application with VueJS & REST API. So it loads fast without any clutter. You can navigate to different pages without experiencing any delay.
Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps. Respond to customers faster with Telegram, Slack, and Discord.

With FluentSupport, you can get complete support solutions, including a shared inbox and internal notes for team collaboration, thorough reports with charts, analytics, advanced search, and smart sorting and filtering. With our quick-loading dashboard, you can respond to tickets quickly. Benefit from all of the integrations and professional features at a low cost!

This tool has all of the capabilities you’d expect from a support system. This plugin is developed with the latest tech requirements, which means it loads quickly and helps you provide more efficient support.

Redefining customer support with WordPress for

Online Shops
Support Agents
Digital Agencies
Service Providers

Efficient ticket dashboard

Customer support starts with tickets. Get all your tickets in a neat, user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.

Fine-tuned advanced filtering

Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.

Brand specific custom tags

Every customer is unique, and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.

Super fast AJAX loading

Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.

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FluentSUPPORT Features Overview:

Track the tickets with the longest wait times in order to provide solutions as soon as possible.
Automatic emails with personalized information are sent out at predetermined times.
Users and agents can customize tickets by adding tags, goods, and a priority level.
Admins should be able to provide their agents with more flexibility and control.
Visual reports on tickets, resolutions, and response statistics are available.
Detailed performance statistics for each member of your team
Countless customer service representatives
Tickets are available in an unlimited number.
Customize your email alerts
Agents who work with products
Fields that you can customize
Filtering at its most advanced
Detecting Collisions
Replies I’ve Saved
Tracking Response Delays
Slack and Telegram responses
Create a ticket using an email address
Automated workflows
Templates for replying
Without a login, a guest ticket is available.
Organizing tickets
Tagging
Dashboard & Reporting for Admins
Prioritization