Betterdocs

What does the tool do

BetterDocs is Advanced knowledge base solution for WordPress to help you reduce support ticket & scale customer support. BetterDocs helps you create a beautifully designed, searchable knowledge base that gives customers answers to FAQs.

How does it Help

Become a customer-driven business by empowering your customers with self-service capabilities. Our platform helps you build, manage and scale your knowledge base with contextual content & personal support –giving you the power to delight your customers with best-in-class service that keeps them coming back..

Ideal For

Agencies, Business

Similar To

HelpCrunch, Help scout, KnowledgeBase Builder

An important aspect of customer support is giving customers several different ways to get answers. BetterDocs’ Instant Answers feature lets customers quickly access the information they need. Your customers can type in keywords and Instant Answers will find all related articles and documentation within your knowledge base. The Instant Answers widget also gives customers the option to submit a ticket if their questions or issues aren’t resolved.

Once you build a knowledge base, it’s important to track whether it’s working as you want it to.

The integrated analytics feature helps you track the activity on your pages to see how they’re performing and use site traffic to optimize the customer experience.

Find out which help articles are working and which need to be improved to make sure you’re always providing your customers with the answers they need.

BetterDocs helps you create a beautifully designed. A searchable knowledge base that gives customers answers to FAQs.

• Reduce support tickets with an advanced knowledge base.
• Use Instant Answers to showcase relevant Help Articles for better customer experience.
• Reduce Continuous Conversation On Support Desk.
• Showcase Detail Information of Products & Services.
• Create, manage, and publish beautiful, customized support resources.
• Preexisting, streamlined templates.
•  Showcase more detailed, complete answers.
•  Scale customer support operations faster.
• Fully customizable knowledge bases.
• Instant Answers feature.
• Track the activity on your pages.
• Unlimited Articles.
• Sticky TOC.
• Advanced Live Search​.
• Stunning Template.
• Insightful Analytics​.
• Drag & Drop Category.
• Shortcodes.
• Users Access Control.
• Schema Ready.
• Export & Import Docs.
• Social Share Options.
• Elementor Widgets.
• Insightful analytics.
• Advanced live search.

TOP FEATURES

• Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
• In-built theme customization option, or use Shortcodes & page builder widgets to design customize entire documentation page
• Table of Contents or Sticky TOC to provide an absolute user experience
• In-built advanced live search to help visitors get the exact docs solution
• Advanced List View (FREE) & Grid View feature (PRO)
• Create & manage multiple knowledgebases for all products separately (PRO)
• Manage roles for your knowledgebase users & give access accordingly
• Integrated with Analytics to track and evaluate the performance
• 100% Compatibility with Elementor Page Builder
• WPML Certified Plugin
• Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box& BetterDocs Category Grid to easily create your Knowledgebase
• Create Advanced Search& showcase Popular Docs with ready layouts (PRO)

Let BetterDocs improve the support experience for you and your customers.

Plans & features

Deal terms & conditions

• Lifetime access to BetterDocs
• You must redeem your code(s) within 60 days of purchase
• All future plan updates
• GDPR Compliant
• Complete Branding Removal Option